Sanofi wish to advise that the Sanofi Diabetes APP has been removed from the Apple APP store and the Google Play store as of 18 May 2017.

The reason for this is that following a recent update to the APP, Sanofi has identified an error in the Healthcare Professional only section of the APP relating to dosing conversion for switching from Premix twice daily to Lantus(R) (insulin glargine 100 units/mL). This error was not in the previous version of the APP.

Sanofi takes patient safety extremely seriously and we recommend that you remove the APP from your device immediately and delete any offline copies of the instructions you may have saved.

If you have provided advice to patients based on this erroneous conversion factor since 10 April 2017, we suggest you review these patients as soon as possible.

Sanofi sincerely apologises for this error. If you require any further information, please contact Sanofi Medical Information on 1800 818 806 (Australia).

See original notice


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