What is a Health Care Home?

The Health Care Home is an existing general practice or ACCHS that commits to a systematic approach to chronic disease management in primary care, which supports accountability for ongoing high-quality patient care. It uses an evidence-based, coordinated, multi-disciplinary model of care that aims to improve efficiencies and promote innovation in primary care services. It is consistent with similar models adopted successfully around the world, including the United Kingdom and New Zealand, and reflects and formalises the attributes of many high performing primary care practices here in Australia.

The approach provides doctors, nurses and other healthcare professionals greater flexibility to shape care around an individual patient’s needs and encourages patients to participate in and direct their own care.

Recent updates

Applications for stage one of Health Care Homes have now closed. Successful general practices and Aboriginal Community Controlled Health Services (ACCHS) will be notified of their selection for stage one in March 2017.

Dr Steve Hambleton, a practicing GP and former chair of the Primary Health Care Advisory Group, discusses the clinical and practice-level strengths of Health Care Homes in Health Care Homes and the quadruple aim.

Updated FAQs, fact sheets and other information available via the Resources tab below or at health.gov.au/healthcarehomes.

On Friday 4th November, Minister Sussan Ley announced that medical practices, including Aboriginal Community Controlled Health Organisations and Aboriginal Health Services, in the 10 PHN trial sites can apply for stage one of Health Care Homes.  The trial sites include both Country South Australia and Adelaide.

General practices and Aboriginal Community Controlled Health Services (ACCHOs) can now apply for stage one of Health Care Homes.

To apply to be a Health Care Home in the Country SA PHN region, a general practice or ACCHO must:

  • Be located in the Country SA PHN
  • Meet the eligibility and assessment criteria set out in the application form and guidelines.

Information on the application round is available at: http://www.health.gov.au/internet/main/publishing.nsf/Content/health-care-homes

For a copy of the Health Care Homes grant guidelines and an application form, go to the Department of Health’s Tenders and Grants page at: http://www.health.gov.au/internet/main/publishing.nsf/Content/H1617G014

The Becoming a Health Care Home information session was originally broadcast on 17 November 2016.

This webinar provided information on how to become a health care home and provided health professionals, practice managers and others from the health sector an opportunity to ask questions about Health Care Homes.

If you missed the live broadcast, you can view the full webinar here.

  • 4 November - 22 December 2016: Approach to market open
  • 17 November - Information Webinar
  • Early 2017 - Health Care Home practices/ACCHS notified of their selection for stage one
  • March 2017 - first tranche of enrolled patients identified
  • April 2017 - training for the selected practices begins
  • June 2017 - Health Care Homes register with Department of Human Services; and begin patient enrolment
  • July 2017 - Health Care Homes services start


Supporting Health Care Homes

Following the selection process, Country SA PHN will be providing a range of support to successful applicants to achieve readiness for implementation of the Health Care Home on 1 July 2017.   Further updates and Country SA PHN Health Care Home activity information will be provided via email to successful applicants and this web page.


Beckwith Park, 30 Tanunda Road Nuriootpa SA 5355
PO Box 868 Nuriootpa SA 5355
T 08 8565 8900 F 08 8311 1723
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While the Australian Government Department of Health has contributed to the funding of this website, the information on this website does not necessarily reflect the views of the Australian Government and is not advice that is provided, or information that is endorsed, by the Australian Government. The Australian Government is not responsible in negligence or otherwise for any injury, loss or damage however arising from the use of or reliance on the information provided on this website.

Country SA PHN gratefully acknowledge the financial and other support from the Australian Government Department of Health